1. Introduction

This Privacy Policy explains how SYNTREXO may collect, use, disclose, and protect information when you visit our website or use our services.

2. Information we collect

Depending on how you use the services, information may include contact and account details, billing metadata, support messages, usage and diagnostic information, and information you choose to connect through integrations.

3. How we use information

• Provide, operate, and maintain the services.

• Authenticate users and manage accounts.

• Respond to requests and provide customer support.

• Monitor performance, troubleshoot issues, and improve the platform.

• Protect the services and comply with legal obligations.

4. Cookies and similar technologies

We may use cookies and similar technologies for essential site functions, preferences, analytics, and performance. See the Cookie Policy for more information.

5. Sharing information

Information may be shared with service providers who help operate the platform, when you direct us to connect a third-party service, or when disclosure is required by law.

6. Data retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, subject to legal and operational requirements. We use appropriate safeguards, but no system can be guaranteed completely secure.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or otherwise control certain personal information. Contact us to submit a request.

8. International transfers

Information may be processed in countries other than your own, subject to applicable safeguards and legal requirements.

9. Children’s privacy

The services are not intended for children, and we do not knowingly seek to collect personal information from children.

10. Policy updates

We may update this policy and will post the revised version with a new effective date.

11. Contact

Privacy questions can be sent to privacy@syntrexo.com.